Tech Support/Helpdesk Specialist

Tech Support/Helpdesk Specialist

29 Mar 2024
Texas, Carrollton, 75006 Carrollton USA

Tech Support/Helpdesk Specialist

Vacancy expired!

job summary:

We're looking for an experienced Tech Support and Helpdesk specialist to join a fast paced, growing organization. This person will be sitting on-site on a daily basis so reliable transportation to work each day is necessary. The primary reponsibility for this role will be to field calls from end-clients who are experiencing hardware & software issues with their products. The chosen candidate will be assisting these users in troubleshooting their equipment to make sure it works properly. Please carefully read the full job description below and if you feel as though you are the right fit, apply today!



location: CARROLLTON, Texas

job type: Permanent

salary: $41,500 - 41,600 per year

work hours: 8am to 4pm

education: Bachelors



responsibilities:



  • Coordinates and assigns work projects such as converting new computer hardware or software.
  • Evaluates expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manage workload and system requirements.
  • Provides technical support-identifying, investigating, and resolving users' problems with computer software and hardware-for problems that are beyond the expertise of Technical Support Representatives.
  • Applies knowledge of computer software, hardware, and procedures to solve problems.
  • Collaborates with other employees to research and resolve problems.
  • Collaborates with programmers to explain errors and/or recommend modifications to computer programs.
  • Arranges service by software or hardware vendors to repair or replace defective products.
  • Develops and communicates department projects and goals.
  • Maintains knowledge of technology innovations and trends.
  • Performs other related duties as assigned.





qualifications:


  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors


skills:
  • Helpdesk



    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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    • Job Description

    Job Details

    • ID
      JC49580580
    • State
    • City
    • Job type
      Permanent
    • Salary
      USD41,500 - USD41,600
    • Hiring Company
      Randstad Technologies
    • Date
      2023-03-29
    • Deadline
      2023-05-28
    • Category

    Jocancy Online Job Portal by jobSearchi.