General Manager – Restaurant Delivery Operations
Kurz & Co. is seeking an experienced General Manager to oversee our company-owned delivery routes, route supervisors, route drivers, and warehouse personnel. This leadership role is responsible for all facets of operational activity, ensuring efficiency, top-tier customer service, and a well-managed delivery team.
Key Responsibilities:
Oversee daily operations of delivery routes, supervisors, drivers, and warehouse personnel
Hire, train, and develop team members across all above-stated positions
Schedule and manage staffing to ensure efficient coverage and route execution
Plan and implement route changes to optimize performance and efficiency
Maintain and strengthen customer relationships, ensuring all service expectations are exceeded
Uphold company policies and procedures, fostering a culture of professionalism and accountability
Monitor performance metrics and drive continuous improvements in delivery operations
Qualifications:
Proven experience in delivery, logistics, or operations management
Strong leadership and team management skills
Excellent problem-solving and decision-making abilities
Ability to manage scheduling, staffing, and training for a diverse team
Customer-focused mindset with a commitment to service excellence
Experience with route planning and execution preferred
Compensation & Benefits:
Competitive salary based on experience
Health benefits available after 60 days
401K benefits available after 1 year of service
Paid vacation after 1 year
Car allowance
How to Apply:
Qualified candidates should respond with their resumes attached.
If you have experience leading delivery operations, managing teams, and exceeding customer expectations, we want to hear from you. Apply today and join the Kurz & Co. team.