Employment type: Full-time – 40 hours/week
Job title: Front Desk Staff
Positions: 1 open - Plano
When it comes to our patient experience, our Front Office personnel are expected to provide exceptional customer service to leave a lasting first and last impression on our patients. This position is entry level and will be the face of our clinic covering a wide scope of responsibilities such as but not limited to:
-Providing excellent customer service
-Handling patient questions regarding in office services
-Answering multi-lined telephones
-Scheduling and confirming appointments
-Office upkeep and organization
-Data entry
-Patient balance collections
-Review and enter new patient registration
-Clear understanding of insurance plans to ensure proper appointment scheduling and financial explanations
-Operation of standard office equipment such as computers, fax machine, and scanners
-Ability to multitask in a high-volume environment
-Adhere to company dress and appearance requirements
-Positive contribution to a valued team
-Perform other projects/tasks as assigned
KNOWLEDGE/SKILLS EXPERIENCE/EDUCATION REQUIREMENTS
-Customer Service: minimum 1 year required
-Medical office experience: minimum 6 months to a year preferred
-Multi tasking and attention to detail
- Communication and organization skills
- Personable personality
We want to ensure you know you are appreciated and respected as professional colleagues by providing you with financial, professional and personal growth. We offer:
-Medical insurance
-Dental insurance
-Vision insurance
-Paid Time Off (PTO)
-401 (k) plan after a year
-Continuing education opportunities
-Career advancement
Please send your resume and cover letter
