· Assists customers with enrollment in Career Office federally funded services.· Accurately determines eligibility in accordance with local, state, and federal policies and procedures to ensure adequate and proper utilization of program funding.· Collects and verify proper documentation and conduct data entry as required.· Provides ineligible individuals with alternative resources within the center and community· Documents in counselor notes that a determination was made regarding an applicant’s eligibility status for WIOA Youth program consideration. This entry should indicate that the applicant’s eligibility status is either complete or incomplete & pending or denied.· Ensures counselor notes contain factual information, professional decisions and be written professionally and with integrity.· Assists individuals in determining additional information needed such as verification of income, assets and other legal aid.· Thoroughly documents and ensures each participant meets all the criteria and necessary documentation is accurate and placed in the customer file.· Ensures updates to any TWC guidelines are adhered to.· Verification of eligibility and employment. Verify continuing eligibility at the beginning of each month for customers receiving TANF/Food Stamps in TWIST Ensures documentation is complete.· Ensures Work in Texas and Wagner-Peyser is thoroughly completed.· Verifies all funding streams have been explored and case files updated accordingly.
