Description:What are the top 5-10 responsibilities for this position? Day to Day: Patient telephonic outreach to schedule patients for PSU health events to provide annual screenings of quality measures. Mailout A1c and FOBT Kits Coordinate pick up of A1c and FOBT kits Call follow-up with patient will include rescheduling appointments that were cancelled rescheduled and no-shows. What software skills are needed? Basic excel and EMR Experience What are the hours? Training hours? Monday to Friday, 8AM-5PMWill you be interviewing face to face or phone : Face to Face Please confirm the worksite location - 3801 Constitution DR El Paso Tx 79912 and/or 11820 Miriam DR El Paso TX 79936 Job Summary The Associate Patient Care Coordinator PCC is responsible for providing general functions that include patient telephonic outreach and greeting with the purpose of scheduling patient registration and consent insurance verification and scheduling of diagnostic and follow-up appointments to support the goals of the Practice Support Unit PSU. A primary focus of this position is to schedule patients with PSU providers for a comprehensive annual screening visit. Essential Job Functions
Patient telephonic outreach to schedule patients for PSU health events to provide annual screenings of quality measures.
Collect and verify demographic information insurance eligibility including plan co-insurance language and ethnicity preference for future contact.
Timely notification and reminder calls for upcoming appointments to include location of event and landmarks for easy identification of PSU facility.
Call follow-up with patient will include rescheduling appointments that were cancelled rescheduled and no-shows.
Enter dispositions for 100 of calls made to patients in WellMed system.
Monitor number of calls made to patients with the purpose of scheduling an appointment to ensure patients are not called more than six times within 60 days.
Minimum Required Education Experience Skills:
High school graduate or GED required.
Strong communication and customer service skills both in person and via phone.
Working knowledge of general office procedures.
Basic knowledge of Microsoft applications.
Preferred Education Experience Skills
One to two years of related work experience including data entry preferred.
ICD 10 and CPT coding experience preferred.
Skills:customer service, ms excel, electronic medical recordTop Skills Details:customer service, MS Excel, electronic medical recordExperience Level:Entry Level#TEKsystems #OWNCHANGEAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
