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Why join Stryker?We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comThis position will be on a hybrid-based schedule with the expectation of the candidate having the ability to be on-site at our Flower Mound, TX office at least once a week.As a Project Analyst you will serve as a hands-on Customer Care project team support immediately following order booking through order shipment utilizing CRM and ERP systems. Supports and maintains order management and enterprise wide applications associated with the collection, retrieval, accessibility and usage of data for internal department activities. Performs basic configuration, setup, and updating of orders in the ERP systems (Oracle and SAP). Enters and ensures validity of data entered into established tables, fields and system databases.Who we want:
Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
What you will do:
Responsible for order management by providing direct project team support and coordination among internal team members and systems to include Sales Representatives, Project Managers, Project Engineers, Finance, Marketing, and Operations (supply planning, manufacturing, and distribution).
Analyze and orchestrate order management of configurable capital surgical equipment, ensuring accurate information flows from order to shipment throughout the ERP systems.
Provide order management support to a region of Sales Representatives, Project Managers, and Project Engineers.
Facilitation of the capital project order management process by utilizing multiple commercial systems including CRM, CPQ, and ERP.
Coordinate with major stakeholders such as subsequentField Ops project team, Finance, Marketing, Operations to ensure timely shipment of order.
Responsible for the achievement of established qualitative and quantitative customer service team metrics.
Assist the customer service team and project team with required changes to existing capital equipment project orders.
Execute internal processes to successfully facilitate project closing/contracts.
Work with others in the analyst team to provide internal and external customers technical assistance with configurable capital product utilizing multiple system tools.
What you need:
Bachelor's Degree
Excellent verbal and written communication skills
Acute attention to detail
Strong interpersonal skills.
Analytical thinking and problem solving
Knowledge of IT systems (Oracle, SAP, SFDC)
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm and a positive attitude.
About StrykerOur benefits:
12 paid holidays annually
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits (https://cdn-static.findly.com/wp-content/uploads/sites/1427/2023/09/20143933/US-Stryker-Employee-benefits.pdf)About StrykerStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)Know someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page (https://careers.stryker.com/referrals/)Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
