We are seeking a dynamic and results-driven Sales Operations Manager to join our team. This role is pivotal in enhancing our sales processes and driving operational efficiency within the sales department. The ideal candidate will possess a strong background in sales, particularly in technical and technology sales, with experience in managing teams and negotiating deals. You will work closely with cross-functional teams to streamline operations, improve customer service, and support business development initiatives.
Responsibilities
Oversee the daily operations of the sales team, ensuring alignment with company goals and objectives.
Develop and implement effective sales strategies to enhance productivity and drive revenue growth.
Utilize Salesforce to manage sales data, track performance metrics, and generate reports for analysis.
Collaborate with outside sales representatives to optimize their efforts and provide necessary support.
Negotiate contracts and agreements with clients to ensure favorable terms while maintaining strong customer relationships.
Provide training and mentorship to the sales team, fostering a culture of continuous improvement and professional development.
Analyze market trends and customer feedback to identify opportunities for business development.
Enhance customer service processes to improve client satisfaction and retention rates.
Requirements
Proven experience in a sales management role, preferably within technical or technology sales environments.
Strong understanding of Salesforce or similar CRM systems for managing sales operations effectively.
Excellent negotiation skills with a track record of closing deals successfully.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Exceptional communication skills, both verbal and written, with a focus on customer service excellence.
Demonstrated ability to lead teams effectively, motivating them towards achieving targets and goals.
A proactive approach to problem-solving with strong analytical skills for data-driven decision-making.
Join us as we strive for excellence in our sales operations!
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Experience:
Management: 1 year (Preferred)
Ability to Commute:
Houston, TX 77047 (Preferred)
Ability to Relocate:
Houston, TX 77047: Relocate before starting work (Preferred)
Willingness to travel:
25% (Preferred)
Work Location: In person
