Description We are currently partnering with a leading Energy firm to recruit for an Accounts Receivable Clerk. This position plays a key role in managing and resolving delinquent accounts, as well as serving as a primary point of contact to customers. This position is primarily remote with 1 day onsite in the Downtown Houston office.Key Responsibilities:
Oversee a high volume of delinquent accounts, ensuring this task is given the right level of care and attention.
Actively communicate with customers who have fallen behind on payments, making and receiving calls as necessary.
Engage in professional and timely email correspondence, sending and responding to customer enquiries to ensure outstanding issues are promptly addressed.
Handle account payments/credits by accurately applying them to the right accounts.
Take the necessary steps to create credits, bad debt write-offs, and other relevant adjustments depending on the case specifics.
Create and agree on payment plan solutions for customers struggling to adhere to their payment obligations.
Execute payment runs when necessary to ensure all transactions are duly processed.
Prepare collections packets in cases where debt recovery processes have to be initiated.
Prepare disconnection of service packets if there's a need for service termination due to non-payment.
Flexibility to undertake special projects relating to customer accounts/payments research, providing insightful analysis and feedback.
Requirements
Requirements:
The ideal candidate should have previous experience in an Accounts Receivable or collections role.
Strong communication skills for handling calls and emails are essential, as is the ability to work autonomously to manage various tasks and interface effectively with other teams.
The candidate should also be comfortable with handling sensitive customer information and navigating difficult customer interactions with professionalism and empathy.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
