Job DescriptionWe are seeking a motivated Customer Service Agent to join our growing team. This role is ideal for a detail-oriented and service-driven professional who excels at delivering outstanding customer experiences. You will serve as the first point of contact, providing assistance, resolving inquiries, and ensuring client satisfaction.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone and emailProvide accurate information about products, services, and processesResolve issues efficiently while maintaining a high level of customer satisfactionDocument customer interactions and follow up to ensure successful outcomesCollaborate with internal teams to escalate and resolve complex concernsMaintain a professional and positive attitude in all customer interactions
