This Help Desk Technician will provide on-site support in our Houston, TX office Monday- Friday 9:00am -5:00pm. Additionally, you provided remote support to our branches in North Carolina and New Jersey, and other remote users.Primary Job Duties: Provide support for all IT products and services which may include answering questions, troubleshooting problems, and instructing customers regarding software or hardwareAnswer IT tickets in a timely mannerPrepare and ship applicable equipment to new hires 
