The primary responsibility will be to ensure exceptional contract performance across the portfolio and serves as the SPOC (Single Point of Contact) taking the lead in bridging the gap between Veolia and our large key customers in the Oil & Gas industry. This is a crucial role that involves close collaboration with key stakeholders both internally and externally, including account contacts, Key Account Managers, product management, and technology teams across Veolia.Key Characteristics Technical knowledge of water treatment processes, technologies, and refining industryStrong business acumen and understanding of financial impacts/ROIStrategic thinking and ability to align solutions with organizational goalsExecutive presence and polished communication skills for C-level interactionsExperience in complex, long-term enterprise sales cyclesAbility to build and maintain high-level relationshipsStrong negotiation skills for large-scale contractsIndustry credibility and proven track record of major account winsUnderstanding of sustainability and environmental compliance issuesProject management capabilities for coordinating multiple stakeholdersConsultative selling approach focused on business outcomes rather than just technical specificationsAbility to translate technical concepts into business value propositions that resonate with executives.Duties & Responsibilities Coordinate closely with the Veolia Key Account Manager to oversee all Account activities.Continuously monitor and optimise contract performance down to the plant level.Manage large cross P&L contracts for one of our O&G key accounts.Lead customer adoption of NPI’s with identified key customers.Develop a comprehensive understanding of our customers needs and how Veolia can provide tailored solutions to address them effectively.Lead the charge in driving the adoption of our innovative InSight platform throughout customer locations, revolutionizing the way we digitize our operations.Identify opportunities for automation improvements and work closely with local teams to implement them.Conduct quarterly business reviews and KPI review meetings with key customer decision-makers at the corporate level, ensuring their utmost satisfaction and addressing any water treatment-related issues promptly.Serve as a global water champion for our customers within Veolia, representing their interests and needs within our organization.Maintain a project tracker and provide regular updates to internal and external stakeholders.Facilitate proposal requests for new plant installations, showcasing our expertise and capabilities.
