A Lead Admission Coordinator must demonstrate a personal dedication towards finding appropriate placement for our prospective clients. Observes and coaches the admissions department team members. Assists with trainings and employee engagement within the admissions department. With an emphasis on quality and urgency, a Lead Admissions Coordinator is expected to communicate seamlessly with clients, families, providers, and internal staff to ensure our prospective clients receive timely access to care. ResponsibilitiesArrive on time and work the duration of their scheduled shifts.  Lead Coordinators must also be willing to work outside of normal business hours, and on-call, when needed.Ability to maintain a professional demeanor, always. A Lead Admission Coordinator must uphold a high standard of communication, behavior and attitude when communicating with team members, clients, patients, and other professionals.Ability to always work as an active team leaderAbility to problem solve from a solution-based placeSpeak clearly, concisely and with passion about DBH service offeringsMake daily contact and prompt follow up with all active casesConvey authentic empathy and compassion through words and tone of voiceAble to effectively communicate the features, advantages, and benefits of the programAbility to manage and prioritize daily work within acceptable departmental time framesVerifies insurance benefits and completes necessary documentationAbility to discuss and explain insurance benefits to patients and their family.Provide an estimate of financial responsibility to the patient and their family.Provides detailed assessments on prospective clients which assures the client is an appropriate admission to the facility.Reports impending admissions to all necessary departmentsKnowledge and ability to work with designated software platformsEnter DOL and LOC information. For a virtual tour of the facility, please visit our website at parcbh.com.
