THIS IS NOT A REMOTE POSITION, THIS IS AN IN PERSON OPENING The Lead Medical Assistant for the Women's Pelvic Restorative Center is responsible for providing high-quality, patient-centered care while effectively managing resources and maintaining professional relationships with physicians and staff. This role requires a comprehensive understanding of non-judgmental care and the ability to address the psychological and emotional needs of patients.Essential Duties and Responsibilities:          Patient Care Management:Conduct thorough patient intake, including accurate documentation of symptoms, medications, and vital signsAssist physicians, residents, and fellows with examinations and proceduresAdminister injections and provide patient education on self-administration when necessaryRecognize and respond appropriately to urgent or emergency situationsMaintain strict patient confidentiality and adhere to HIPAA regulations          Surgical Coordination:Schedule surgical procedures with precision and attention to detailObtain necessary authorizations for surgical clearanceCoordinate pre- and post-operative care          Clinical Operations:Ensure proper maintenance and sterilization of medical equipment and suppliesImplement and follow infection control protocolsMaintain a safe and sanitary environment for patients and staff           Administrative Responsibilities:Manage patient records, including accurate charting and proper flow of medical documentationCoordinate with other departments for patient referrals and specialized careAssist in the orientation and training of new staff members          Communication and Patient Education:Provide comprehensive patient education on various health concerns, office procedures, and treatment plansConduct effective telephone triage, evaluating the urgency of patient needsMaintain clear and professional communication with patients, families, and healthcare team members          Quality Assurance:Adhere to organizational policies, regulations, and proceduresParticipate in continuous quality improvement initiativesStay informed about current trends and advancements in OB-GYN and infertility care           Additional Duties:Perform any additional tasks as assigned by the physician, Division Administrator, or Nurse Practitioner/Physician's AssistantDemonstrate flexibility in work assignments and willingness to adapt to changing prioritiesThis position requires a high level of professionalism, attention to detail, and the ability to work effectively in a fast-paced, high-stakes medical environment. The Lead Medical Assistant must consistently demonstrate sound judgment, discretion, and a commitment to excellence in patient care.
