Date Posted:2024-11-12Country:United States of AmericaLocation:HMD31: Annapolis, MD 2551 Riva Road , Annapolis, MD, 21401-7435 USAPosition Role Type:HybridAre you motivated to drive the successful delivery of an innovative data management platform used by airlines and OEMs? Collins Aerospace , an RTX company, is a leader in advanced technologically and intelligent solutions for the global aerospace and defense industry. The Program Manager (PM) role, within the Americas team, is accountable for cultivating and maintaining strong relationships with all stakeholders for our business unit, Connected Aviation Solutions (CAS) products & services, to ensure high levels of customer satisfaction and program performance. This role works closely with internal stakeholders from Business Development, Technical Sales, Product VSLs, Engineering, Finance, Legal and Customer Support to ensure our programs are executed successfully, and the voice of the customer (VOC) is clearly communicated. The successful candidate will play a pivotal role in ensuring a seamless, frictionless & effortless Customer Experience (CX) is delivered at every touchpoint in the customer’s journey within CAS. The ideal candidate will serve as the face of the organization to customers and manage various program value streams from geographic, business or product category standpoint including holding accountability for that value stream’s P&L. In this role, you will oversee program life cycle including pursuit, order capture, implementation, and support phases of a variety of small-to-mid scale programs. It is critical you can balance priorities and optimize program performance in a highly matrixed environment. This position requires both technical acumen and leadership, as you navigate challenges, mitigate risks, and drive the successful delivery of mission-critical systems. To learn more about our Intelisight product, please visit here (https://www.collinsaerospace.com/what-we-do/industries/commercial-aviation/connected-cockpit/intelisight) . Regardless of role, we expect excellent interpersonal and communication skills across all hires at Collins Aerospace. We look for candidates who will thrive here, meaning they demonstrate clear communication, embrace open feedback, trust their colleagues, and are driven to execute, deliver, and complete projects independently and efficiently. This role is Hybrid (3 days/week on site) based in Annapolis, MD, Charlotte, NC or other Collins sites throughout the US. What You Will Do:
Effectively manage across matrix organizations to execute program deliverables while meeting scope, schedule, and budget constraints.
Work closely with Sales and Technical Sales teams on new customer pursuits, bids and proposals, contract negotiations, financial business case development and program requirements to drive contract execution.
Work closely with Product, Engineering and Technical Support teams on executed contracts to meet contractual deliverables ensuring positive customer experience and program P&L commits are fulfilled.
Proactively identify and manage risks and opportunities, working with stakeholders to develop contingency plans.
Implements change management best practices to monitor and control program deliverables.
Review Voice of the Customer (VoC) with internal stakeholders to ensure a consistent and strong customer message is embedded in product development and program planning & execution processes.
Lead internal and external Program Management Reviews on a regular basis to status stakeholders on program performance, issues, and mitigation actions.
Qualifications You Must Have:
Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.
Experience with managing a P&L, driving value stream strategy for business growth and customer satisfaction.
Experience within the aviation industry such as OEMs, airlines, suppliers, & aviation community of interest.
Qualifications We Prefer:
Exceptional leadership, time management, communication, and organizational skills.
Strong problem-solving, critical thinking, interpersonal and influencing skills.
Ability to work in a fast-paced, dynamic environment with little supervision.
Ability to highlight program status and alert leadership on any anticipated issues at the right flight level in a timely manner.
What We Offer: Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Learn More & Apply Now!
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.#reempowerprogramThis role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.Minimum Program Qualifications:
Be on a career break of one or more year at time of application
Have prior experience in functional area of interest
Have interest in returning in either a full-time or part-time position
Connected Aviation Solutions: Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other propel us all higher, again and again.Apply now and be part of the team that’s redefining aerospace, every day.The salary range for this role is 105,000 USD - 221,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms:Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
