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Coordinate educational and research activities for grant-funded projects in the department of Health Services Research. Most activities relate to the coordination of educational programs including workshops, webinars and mentoring of trainees. Responsibilities include writing and maintenance of regulatory protocols and reports, assisting in the recruitment and enrollment of program participants, collecting evaluation surveys and interviews as needed. Coordination of program meetings.This is a part time 20 hours The salary range is based on the part time hoursJOB SPECIFIC COMPETENCIESData coordination
Maintains electronic records of all program activities, correspondence and meetings
Reviews and screens for eligibility of participants into the assigned project and obtains informed consent as needed.
Develops questionnaires in Qualtrics for participant evaluation.
Maintains database for collection of data with standards for data integrity and manipulation.
Organizes data obtained for easy retrieval and reporting purposes.
Study recruitment
Assists in the development and use of recruitment materials for participants in educational programs
Works with IT staff to develop and maintain institutional websites
Conducts outreach activities (mailings, emails, phone calls) to promote and advertise program at other institutions
Obtains informed consent if needed, and interviews physicians and program participants and conducts other related procedures as required by protocol.
Strictly adheres to the research policy policed by the M.D. Anderson Office of Research, including patient confidentiality and research procedures.
Responsible for creating, maintaining, and gathering of all project related regulatory documents, including Informed Consent Forms, protocol-related training certificates of all personnel, protocol approval letters, continuation review approval documents, sponsor issued documents, and email correspondence with other study sites, institutional IRB, and the study sponsor.
Data collection
Collects data for program evaluation (e.g., formative interviews, surveys)
Conducts and transcribes qualitative interviews.
Writes and edits texts for protocols, reports, and presentations
Assists in the preparation of teaching materials including PowerPoint and audiovisual presentations
Other duties as assignedCOMPETENCIESDevelop Oneself - Pursue learning and self-development; actively seek feedback; transfer learning into next steps; set high standards of performance; drive for results and achievement.Oral Communication - Express ideas clearly and concisely in groups and one-to-one conversations; create an environment with open channels of communication.Self-Adaptability - Work in situations involving uncertainty, shifting priorities, and rapid change; deal constructively with mistakes and setbacks; demonstrate flexibility.Analytical Thinking - Gather relevant information systematically; break down problems into simple components; make sound decisions.Written Communication - Convey information clearly and concisely through both formal and informal documents; adapt writing style to fit the audience.Service OrientationProvide service to our stakeholders, including patients, caregivers, trainees, colleagues and each other, in a safe, courteous, accountable, efficient and innovative manner to include:
Promoting inclusiveness and collegiality that demonstrates respect and professionalism to our stakeholders at all times
Modeling safe, ethical behavior that mitigates risk to the institution through sound business practices, and adherence to MD Anderson's Standards of Conduct, institutional policies and procedures
Responding to requests in a timely manner while proactively communicating expectations for procedures, service arrival, or project deliverables to stakeholders
Using the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is needed
Customer FocusBuilds and maintains customer satisfaction with the products and services offered by the organization through skills demonstrated in communication, personalization of interaction, regulation of emotions, and proactive problem solving.Performance Statement Examples
Presents a cheerful, positive manner with customers either on the phone or in person. Shows interest in, actively listens to and responds in a clear and timely manner to customer's expressed needs.
Focuses on the customer's results, rather than own. Goes beyond basic service expectations to help customers implement complete solutions through personalized service that anticipates the customer's unspoken needs.
Delivers services when and where the customer needs them. Explores options when unable to deliver a requested product or service, and pursues solutions until the customer is satisfied by addressing the root cause of the issue. Problem solves with patient, family member, care giver or clinical team to aid in proactively resolving issues and concerns.
Provides to customers status reports and progress updates. Seeks customer feedback and ensures needs have been fully met.
Talks to customers (internal and external) with a pleasant tone to find out what they need and how satisfied they are with the service. Remains in control of own reactions and responds in a manner that demonstrates appropriate nonverbal cues and complements the customer's emotions in the situation. Recognizes when its is necessary to escalate situations to leadership to ensure customer satisfaction.
WORKING CONDITIONSFrequencyDeadlinesPatient ContactSedentary EnvironmentTravelingOccasionally 11-33%Rarely %Occasionally 11-33%RarelyPHYSICAL DEMANDSFrequencyWeightCarryingKeyboardingLiftingPushing/PullingReachingSittingStandingWalkingOccasionally 11-33%Constant 67-100%Occasionally 11-33%Seldom 3-10%Frequent 34-66%Constant 67-100%Frequent 34-66%Frequent 34-66%5-10 lbs5-10 lbs10-20 lbsCOGNITIVE DEMANDSAnalytical AbilityAppropriate BehaviorAttention to detailComprehendingCreativityComprehendingCritical ThinkingFollowing InstructionsGiving and Receiving Constructive FeedbackInterpersonal SkillsMathematical Skills/ReasoningMemorizing/RememberingMultitaskingOral CommunicationOrganizingProblem SolvingReading Skills/ComprehensionSelective AttentionWorking AloneWritten CommunicationEDUCATION:Required: High school diploma or equivalent.Preferred: Bachelor's degree.EXPERIENCE:Required: Two years of related experience. With preferred degree, no experience required.Preferred: Experience writing research reports. Prior experience in conducting interviews and/or focus groups. Excellent communication skills, careful attention to detail, experience with Microsoft Word, Excel, and PowerPoint. Willingness to learn new software applications such as Qualtrics and Redcap.It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information
Requisition ID: 164896
Employment Status: Part-Time Benefits Eligible
Employee Status: Regular
Work Week: Days
Minimum Salary: US Dollar (USD) 18,000
Midpoint Salary: US Dollar (USD) 22,500
Maximum Salary : US Dollar (USD) 27,000
FLSA: non-exempt and eligible for overtime pay
Fund Type: Soft
Work Location: Hybrid Onsite/Remote
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No
Science Jobs: No
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