Join us as a Strategic Account Manager and play a key role in growing partnerships with government agencies and contract customers. In this high-impact position, you'll build and expand strategic relationships, identify customer needs, and deliver tailored solutions that drive revenue and long-term growth.Working cross-functionally with teams across product management, finance, quality, supply chain, compliance, and technical operations, you'll serve as a trusted advisor to customers while ensuring exceptional service and successful outcomes.As a subject matter expert in government markets and solutions, you'll leverage your industry knowledge to support commercial teams, influence strategy, and help achieve ambitious growth objectives in a global organization.To perform this job successfully, the Strategic Account Manager must be able to capably perform each of the following essential duties:Own and grow a portfolio of high-value government accounts, developing multi-year account strategies that drive profitable, sustainable growth.Hold responsibility for revenue, margin performance, and commercial outcomes across a multi-million dollar government portfolio.Take commercial ownership through pricing strategy, contract negotiation, and long-term agreements, ensuring value-based outcomes, margin protection, and aligned commercial terms.Leverage customer, market, and competitive insights to identify portfolio expansion opportunities and inform government strategy.Build and maintain trusted, senior-level customer relationships and act as a strategic partner shaping government program roadmaps, supply strategies, and long-term collaboration models.Translate complex customer requirements into scalable government programs, coordinating cross-functional teams to deliver compliant, on-time, and high-quality outcomes.Influence internal teams and priorities across manufacturing, quality, regulatory, supply chain, and product management to support strategic customer commitments.Provide senior-level oversight of demand forecasting, supply continuity, and lead proactive risk mitigation strategies including dual sourcing, capacity planning, and regulatory/change control management for critical government programs.Utilize business tools (SFDC) to maintain accurate records of sales activities, including customer interactions, sales pipeline, and revenue forecasts. Prepare updates for management such as Quarterly Business Reviews (QBRs) and Joint Business Planning Reviews (PBP), highlighting key performance metrics and achievements on a routine (weekly, monthly) basis.
