Are you an experienced, passionate pioneer in technology? A system's professional who wants to work in a collaborative environment. As an experienced ServiceNow Developer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below Work you'll do/Responsibilities
Work with functional team and clients to implement ServiceNow applications such as ITSM, ITOM, CSM and build customized applications using ServiceNow AppEngine
Develop scoped applications that will utilize all the ServiceNow's platform functionality
Create and maintain API and data integrations between ServiceNow and other services
Work with the latest ServiceNow AI capabilities to enhance applications
Use UI/UX leading practices to develop ServiceNow Portals
Design and develop reports and dashboards
The Team
The US Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation utilizing ServiceNow. Working with CIO's, Technology Executives, Service Owners (HR, IT, Customer, Field Service, PPM) and their teams to establish an operating model for technology based on the implications of NextGen and advances technologies, new and evolving service models for technology and the operational expectations of an organization.QualificationsRequired
Minimum 3+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment
Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a must, Hands-on experience with Service Portal Development, Flow designer and/or traditional workflows
Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4)
Experience in Custom Application Development using ServiceNow
Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub
Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.
Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts
Experience building dashboards and reports
Experience with App Engine
Must currently have or be able to obtain an active secret security clearance for this role
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Must live in a commutable distance to or be willing to relocate to one of the following Delivery locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA
Preferred
ServiceNow Certified Systems Administrator (CSA), highly desirable
ServiceNow Certified Application Developer (CAD), highly desirable
Experience with UI Builder, a plus
ITIL Foundations, a plus
Information for applicants with a need for accommodation: (1) https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
