SummaryThe Warranty Administrator will manage and optimize our dealership’s warranty claim processes, ensuring compliance, accuracy, and maximum reimbursement from OEMs.Duties and ResponsibilitiesAccurately process and submit manufacturer warranty claims, ensuring full compliance with OEM policies and timelines.Audit repair orders for proper documentation, labor ops, technician notes, and time stamps to reduce claim denials and chargebacks.Reconciles all warranty receivables with payments through the appropriate accounting schedule.Act as the primary point of contact for all manufacturer warranty matters, including audits, inquiries, goodwill requests, and program submissions.Collaborate with service advisors, technicians, and parts personnel to ensure warranty documentation is complete, consistent, and audit-ready.Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.Arranges for parts to be shipped to the factory or distributor, or to be scrapped.Monitor and manage warranty receivables, aging reports, and claim status to ensure timely reimbursement and minimize outstanding balances.
