Job description
```Overview:
We are seeking a reliable and detail-oriented Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating transportation and logistics operations. This position requires strong organizational skills, the ability to multitask, and excellent communication skills. If you thrive in a fast-paced environment and have a passion for logistics, we want to hear from you!
Service Titan Experience is a MUST
Scheduling and dispatching drivers, to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Using telephones or text messages to contact employees
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules
Preparing work orders for crew or receiving work orders from work crews
Being in charge of communications within company-assigned territories
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information
Platform: Service Titan Experience is a MUST
Responsibilities:
- Coordinate and schedule transportation activities, including assigning drivers and vehicles
- Monitor driver routes and ensure timely delivery of goods
- Communicate with drivers, customers, and internal teams to provide updates on delivery status
- Track shipments using transportation management systems
- Resolve any issues or delays that may arise during transportation operations
- Maintain accurate records of all transportation activities
- Collaborate with the logistics team to optimize routes and improve efficiency
- Ensure compliance with all transportation regulations and safety standards
Qualifications:
- Previous experience in transportation management or logistics is preferred
- Proficient in using transportation management systems (TMS) and other relevant software
- Knowledge of supply chain and fleet management principles
- Familiarity with AS400, SyteLine, or similar systems is a plus
- Strong problem-solving skills and the ability to make quick decisions
- Excellent communication skills, both verbal and written
- Ability to work well under pressure and meet tight deadlines
- Detail-oriented with strong organizational skills
Job Type: Full-time
Schedule:
8-hour shift
Monday to Friday
Weekends as needed
