The Property Manager is responsible for the day-to-day operations of a 212-unit community and manages team members and resources to ensure the property functions and goals are met in accordance with the company's Core Values. Must have at least 10 years of experience as a Property Manager, with a strong marketing and leasing background. The Property Manager administers and maintains all phases of community operations under the direction of the Regional Property Manager.
Job Type: Full-time Monday - Friday 9:30 - 5:30, Saturdays 10 am - 3 pm
ESSENTIAL JOB FUNCTIONS
Manage all phases of community operations under the direction of the Regional Manager.
Implement marketing plans and leasing to obtain 93% occupancy.
Increase property income, resident retention, and lease renewals.
Ensure all staff is motivated, function as an effective team, and provide an exceptional customer experience.
Maintain a proper inventory of supplies and tools sufficient for providing service and maintaining the property, both in the administrative office and the maintenance department.
Supervise the Maintenance staff in administering a preventative maintenance program that minimizes emergency repairs/overtime and work orders.
Handle all resident issues in a timely manner to ensure an exceptional customer experience.
Approve, review and/or reject resident applications, leases, renewals, and move-in documents.
Ensure the timely and accurate completion of various weekly and monthly reports.
Understand, support, and apply Fair Housing and Landlord-Tenant Laws principles.
Regularly inspect the community to ensure standards are met and suggest recommendations for community capital improvements or repairs.
Represent the company in a professional manner at all times.
Conform to company apparel standards and policies and set a positive example for all Associates.
Perform all other duties as directed and assist the overall team effort in any way possible.
JOB REQUIREMENTS:
Education & Experience:
High school diploma or equivalent is required. A college degree in related coursework or equivalent years' experience strongly preferred.
Must speak Spanish and English fluently.
Experience: Minimum of 10 years' experience in residential property management, with strong marketing and leasing background.
Knowledge, Skills, and Abilities Required: Skilled in marketing with sales or multi-family leasing and/or product sales.
Knowledge of in-house unit turn, maintenance, grounds keeping, painting, and landscaping. Ability to work effectively with all levels of employees while inspiring respect and credibility.
Knowledge of Fair Housing and Landlord-Tenant Laws.
Excellent communication, organizational and leadership abilities.
Proficient and familiarity with Appfolio preferred.
Strong customer service, diplomacy, and crisis diffusion skills.
Ability to accurately perform multiple tasks in a complex and fast-paced operating environment.
