Experian is the leading global information services company. We help businesses provide great customer experiences by managing and analyzing data to help them guide better decisions and outcomes, and prevent fraud. We help millions of people better improve their financial lives – gain access to credit, save money, and protect their identity.About us, but we'll be briefExperian is unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.We have 20,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and progress to help all our clients maximize every opportunity.Position Overview: The Data Center Facilities Manager is responsible for the efficient operation and maintenance of data center facilities, including the management of smart hands functions, carbon neutral reporting, and procurement processes. You will report into the VP of Information Technology. You will ensure compliance with all company security policies while maintaining a high level of service availability and operational efficiency. You will have a comprehensive understanding of data center infrastructure, and a commitment to sustainability and security.Responsibilities:
Oversee the daily operations of data center facilities, ensuring performance and uptime.
Develop and implement standard operating procedures (SOPs) for facility management.
Ensure compliance with industry standards, regulations, and best practices.
Maintain physical security and integrity of data center environments.
Manage smart hands services, providing on-site technical support for hardware installations, maintenance, and troubleshooting.
Coordinate with remote teams and clients to accomplish smart hands tasks.
Develop and implement strategies to achieve carbon neutrality goals for data center operations.
Monitor and report on energy consumption, emissions, and sustainability initiatives.
Create purchase requisitions for data center supplies, equipment, and services.
Manage vendor relationships and negotiate contracts to ensure cost-effective procurement.
Manage the data center facilities budget, identifying opportunities for cost savings and optimization.
Provide regular financial reports and performance metrics to senior management.
Plan and complete preventive and corrective maintenance activities for all data center systems, including electrical, mechanical, and HVAC.
Monitor data center performance metrics to identify areas for improvement
Conduct regular security audits and risk assessments to find and address potential vulnerabilities.
Develop and implement emergency response and disaster recovery plans for data center facilities.
Lead a team of facilities engineers and technicians.
Coordinate training programs to enhance team skills.
Bachelor's degree in Facilities Management, Engineering, or a related field. Master's degree preferred.
Minimum of 7 years of experience in data center facilities management, with at least 3 years in a leadership role.
Comprehensive knowledge of electrical, mechanical, and HVAC systems in data center environments.
Experience managing smart hands services and technical support tasks.
Experience with sustainability practices and carbon neutral reporting.
Data Analytics skills
Familiarity with industry standards and regulations, including Uptime Institute, TIA-942, and ASHRAE.
Professional certifications such as Certified Data Center Management Professional (CDCMP), Certified Data Center Facilities Operations Manager (CDFOM), or similar
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Benefits.
20 vacation days to start (along with 12 paid holidays)
Great compensation package and comprehensive benefits package, with a bonus of 15%
Flexible work schedule and relaxed dress code
All your information will be kept confidential according to EEO guidelines.Additional informationOur uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
