What would you do? – The SpecificsMonitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.Convey a commitment to providing outstanding customer service and ensure all associates do the same.Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.Motivate associates to exceed performance standards.
