The Service Technician will install and service water purification systems at customer sites. In this role, you will deliver, set up and exchange ion exchange tanks to customers in commercial and industrial applications.Key Characteristics Initiative Customer Focus AccountableDuties & Responsibilities Drive truck to deliver ion exchange tanks and water treatment equipment to customer sites.Ensure that correct equipment required for the daily route is loaded, secured and meets quality specs.  Load and unload tanks on trucks and maintain correct inventory on board trucks as required.Completes Vehicle Inspection Reports for pre-trip inspection.Keep accurate accountability of inventory at each site and make changes as needed.  Communicates changes thru the proper channels and follows up to ensure that changes have been made.Takes water samples and conducts the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, and hardness.  Accurately record results and make suggestions or changes as required. Rinses ion exchange tanks to customer specifications at customer sites and ensures quality specifications are met.Performs both dry and wet ion exchange tank exchanges.Performs maintenance on equipment to include PVC repair, and minor pump and motor repairs.Maintains good housekeeping at all times, which includes the vehicles and customer sites.  Follows WTS and customer EHS policies and rules.Maintains contact with customers on site, communicating effectively, politely, and responding to their needs.  Maintains good customer relationships.Assist with equipment or product delivery outside normal scope when needed due to business levels.May be required to be on call during non-business hours.
