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OverviewWho we areAt Toyota, we are reimagining mobility through innovative, high-quality technology solutions designed to enhance lives and meet our company mission of “Producing Happiness for All.” If you are interested in reimagining mobility with us in an inclusive environment built on teamwork that puts respect for people first, we want to talk to you.To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.Who we’re looking for:The Technical Lead holds a critical role in identifying feature requirements, outlining the team's technical vision, and converting these elements into a comprehensive backlog for the development team. This individual is charged with providing technical leadership on customer communications platforms, fostering innovation, and assuring successful execution of requirements. Additionally, this role entails managing external SaaS providers and vendors to amplify our technical capabilities. The role demands a fusion of deep technical expertise, superior execution skills, and exceptional communication abilities to collaborate with cross-functional teams.As the Technical Lead (TL) for a factory, this position requires an individual with robust technical engineering expertise in Salesforce Marketing Cloud. The TL will supervise the technical design of the communication lifecycle journeys and direct the factory's technological strategy. Collaborating closely with the Product Owner, Domain Architects, and Technology Domain Owners, the TL will be integral to assembling and maintaining a high-performing factory. They are tasked with aligning the team's technological proficiency with the product roadmap.What you’ll be doing:
Ensure efficient execution of overall product delivery by prioritizing, planning, and tracking sprint progress. This can include the development of shippable code.
Actively engages in product and business discussions with a technical eye for feasibility and adherence to overall roadmaps and architectural strategy.
Collaborate with the Technical Domain Owner and Architects to identify appropriate technologies, and frameworks, and design robust and scalable solutions.
Communicate the technical vision, project progress, and potential roadblocks to stakeholders and team members.
Conduct a thorough analysis of the requirements to identify technical challenges, dependencies, and potential risks.
Develop and QA dynamic ADA-compliant HTML emails with personalized content using scripting languages such as AMPScript
Create, update, and maintain Email Journeys using Marketing Cloud Automation Studio
Write T-SQL queries to manipulate and transform CRM campaigns and reports
Translate business requirements into technical specifications and user stories, ensuring clarity and feasibility.
Provide technical guidance and mentorship to the development team, promoting best practices and efficient coding standards.
Influence and establish software engineering best practices. Creating a framework of technical standards and procedures.
Work as part of an agile scrum team to deliver business value.
What you bring:
Bachelor’s in information technology (or higher).
Experience with Salesforce Marketing Cloud (SFMC)
Proficient with HTML, JavaScript, JSON, XML, email scripting languages (AMPScript preferred) and personalization strings
Deep understanding of email KPIs, metrics, and reporting
Proven experience leading and mentoring a technical team.
Collaborate effectively with cross-functional teams, including product management, design, quality assurance, and operations.
Regularly contribute as a hands-on senior developer in the development, automation, testing, and environment management activities on Salesforce Marketing Cloud platform.
IT experience playing a key role in full life cycle implementation and a proven record of timely, successful deliverables.
Salesforce Marketing Cloud platform experience as an architect, product manager, or Senior Developer
Marketing cloud implementation experience leveraging Email and Mobile Studio, Data Integrations using APIs and Salesforce connector, Automation, Journeys, and Interaction Studio.
Familiarity with systems integrations such as CRM, Data Loader and web analytics tools (Tableau Analytics preferred)
Required certification(s): = Marketing Cloud Email Specialist (Current)
REST API analysis, design to get required data by communicating with external systems.
Fintech and Martech experience in large-scale implementations, with an emphasis on enterprise information systems across multiple functions
Added bonus if you have
Preferred Certifications: Marketing Cloud Consultant, Marketing Cloud Administrator
Current knowledge of AMP scripting and programming languages, various business applications, state-of-the-art technology, and current trends in the computer industry.
Experience working with event-driven architecture, and JavaScript.
What we’ll bringDuring your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Vehicle purchase & lease programs.
Comprehensive health care and wellness plans for your entire family.
Flextime and virtual work options (if applicable).
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
Relocation assistance (if applicable).
Belonging at ToyotaOur success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.Have a question or need assistance with your application? Check out the How to Apply (http://www.toyota.com/usa/careers/how-to-apply) section of our careers page on Toyota.com or send an email to talent.acquisition@toyota.com.
