OverviewWho we areCollaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.Who we’re looking for:The TFS Productivity Engineering team is seeking a Senior AV Solutions Engineer to contribute to the design and architecture of Audio/Visual (A/V) environments, including new site implementations, system upgrades, and operational optimizations. This role supports A/V strategy, user experience, and operations, while identifying opportunities to enhance service offerings across Toyota North America and globally. The ideal candidate will be self-organizing, solution-oriented, and passionate about delivering frictionless A/V experiences. Responsibilities include negotiating critical implementation activities, managing AV systems through full project lifecycles, and collaborating with Onsite Managed Services teams to ensure optimal operating standards.What you’ll be doing
Providing subject matter expertise in the AV project lifecycle: Requirements gathering, solution design, integrator engagements, implementation, commissioning, operations readiness, and user training.
Analyzing usage trends and use-case scenarios that will aid the develop and improve AV experiences
Troubleshooting & optimizing the stability the AV environment
Supporting special event requiring various needs for AV production
Establishing & enforcing company/industry standards
Designing & measuring quality of experience
Drive standardization and best practices for the design and implementation services in the A/V environment.
Working closely with the other teams to release services and features to the enterprise
Consult and provide technical direction to TFS Service Providers supporting the A/V environment with respect to enhancements, upgrades, patching, or run and maintain services.
Providing Level 3 technical and escalation support to TFS Service Providers for any Production or Operational issues related to the TFS A/V environment.
Partner and collaborate with managed services teams to understand business drivers, to deliver operationally-sound solutions.
Partner across business teams to understand work styles and propose solutions which increase adoption of supported services.
What you bring
3+ years experience in the design, implementation, and commissioning of complex AV solutions.
Hands-on experience deploying and optimizing Microsoft Teams Rooms systems.
Strong awareness in the progressively evolving A/V collaboration industry.
Strong written and verbal communication skills with the ability to create and present concepts and recommendations to senior management.
Proactive approach to identifying problems and developing innovative solutions.
Added bonus if you have
5+ yeas experience in the design, implementation, and commissioning of complex AV solutions.
Technical certifications in related field
Hands on experience with the following AV solutions/platforms: Logitech, Crestron, Microsoft Surface Hub, Biamp, Digital Signage
Capability to replace legacy infrastructure and processes.
Experience in the agile scrum framework.
What we’ll bringDuring your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program (if applicable).
Comprehensive health care and wellness plans for your entire family.
Flextime and virtual work options (if applicable).
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Flexible spending accounts.
Relocation assistance (if applicable).
Belonging at ToyotaOur success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
