Insight is currently seeking to hire an analyst to assist the Desktop Software Asset Management Team with standardizing software data. The analyst will be responsible for researching and resolving data issues in Servicenow. The candidate will support the Desktop Software Asset Management Team with the implementation of the new software asset management tool, SamPro.
Responsibilities
Evaluating suggestions of discovered software that were manually normalized incorrectly.
Creating a pattern standardized rule to normalize specific software products in the environment based on a common pattern.
Correcting inaccuracies of non standard software by researching publishers and products online.
Assist in mapping discovered software to software models in Servicenow.
Updating the Software Asset Management Team and leadership with weekly progress of the project
Work with additional departments to enter licensing data into asset management tool
Qualifications
Highly organized and detail-oriented with the ability to simultaneously work on multiple projects
Must be able to work independently and take initiative to identify, track, and resolve issues.
Data Analysis experience
Experience with ServiceNow Software Asset Mgmt tool or a comparative tool is a plus
Good interpersonal skills, including collaboration and communication
Knowledge of custom license type creation
Experience with and understanding of Configuration Management (CMBD)
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
$8.3 billion in revenue in 2020
Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com .
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Plano Texas (US-TX) United States (US) None None US - Plano, TX
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