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POSITION SUMMARY:The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard.ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
Handles customer and associate questions and requests.
Distributes applications to prospective new associates.
Coordinates and schedules appointments for Management.
Files, copies and performs other clerical assignments as needed.
Maintains associate bulletin boards; insures they are current; posts schedules.
Remains familiar with store layout.
Remains knowledgeable of all product.
Remains aware of advertised sales, special events and store layout.
Keeps work area clean, neat and well stocked with supplies.
Follows all Company Policies and Procedures.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School diploma or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computerized Point of Sale register system and computerized PBX system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly remain in a stationary position, often standing or sitting for prolonged periods
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT :
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.Bass Pro ShopsAbout Bass Pro ShopsBass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”
