Description We are working on a role for one of our clients in San Antonio, Texas. The primary role will be to manage the billing and credit function, focusing on handling customer account inquiries, credit processing, process improvement and invoicing procedures. You will be a key player in ensuring the accuracy and efficiency of customer transactions.Responsibilities: Manage and enhance invoicing procedures to ensure accuracy and compliance with company standards. Evaluate and approve customer credit requests in line with company policies. Handle inbound customer inquiries related to billing, account balances, and other related issues. Collaborate with the customer service and sales departments to resolve account-related issues. Lead a team of accounts receivable specialists, fostering a collaborative work environment. Oversee staff performance evaluations, goal setting, and development initiatives. Prepare and distribute reports related to invoicing, credit processing, and customer inquiries. Analyze key metrics and KPIs for the accounts receivable function, identifying areas for improvement. Collaborate with IT and other departments to streamline accounts receivable workflows. Ensure the timely and accurate processing of credit memos, adjustments, and refunds. Maintain accurate records and documentation related to credits and adjustments. Continuously review and improve invoicing and credit processes to enhance efficiency and accuracy.Requirements Minimum of 5 years of experience in Accounts Receivable Management or similar role. Expertise in various Accounting Software Systems. Proficiency in handling Accounting Functions. Proven experience in Accounts Receivable (AR). Familiarity with Billing Functions. Ability to Approve Credit in accordance with the company's financial policies. Strong knowledge in Excel Formulas. Experience in using NetSuite software. Proficiency in using Zendesk and Salesforce Platform. Managerial experience would be an added advantage. Bachelor's degree in Accounting, Finance, or related field preferred. Excellent attention to detail, strong analytical skills, and ability to meet deadlines. Strong written and verbal communication skills. Ability to lead a team and work collaboratively in a fast-paced environment. Proven ability to handle confidential information with discretion.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
