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Position InformationTitle of Position
Business Service Center Specialist IIRequisition Number
BES20190534PDepartment Posting Name
College of Education and Human DevelopmentLocation
Main Campus, Downtown CampusRecruitment Type
ExternalPosition Type
This is a Classified, benefits eligible, position.Grant Funded?
NoHours per week
40If employee will be working a schedule other than Monday - Friday, 8:00am - 5:00pm, specify hours and days to be workedOccasional overtime and weekend hours may be required to meet COEHD and university deadlines.If Temporary, Ending DateRecruiting Rate
$36,099/Annualized (beginning salary negotiable depending on qualifications)Beginning Salary Flexibility
YesPay Basis
SalaryRequired Education
Bachelor's DegreeDo you want to allow additional experience to substitute for required education?
Yes (1 Year Experience = 1 Year Education)Preferred Education
Bachelor's DegreeField of StudyBachelor’s Degree in Business or related field from an accredited university preferred.MS Office Experience Required
Word, Excel, OutlookWill this position require driving a UT or personally owned vehicle?
NoOther Computer and Software Skills RequiredKnowledge of personal computers. Microsoft Word, Excel, and financial software and/or systems.Experience and Other Skills RequiredThree years related experience in one or more of the following areas: Purchasing, Travel, Financial Reporting or Human Resources.
Excellent oral and written communication skills.
Excellent Organizational Skills.Do you want to allow additional education to substitute for required experience?
NoOther Skills PreferredExperience with an electronic application recruiting system.
Experience with PeopleSoft and PeopleSoft eForms.
Experience with Banner or equivalent student system.
Experience with Rowdy Exchange.
Experience with Hyperion.Description of Job DutiesReceives, reviews, analyzes and processes complex business, financial and payroll/personnel related transactions into a variety of the University software systems.Transactions include a combination of accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management and project scheduling.Prepares, analyzes and creates statistical, financial and related ad hoc reports.
Examine budgets for accuracy and compliance with procedures and regulations.Compiles and analyzes financial information to post entries to accounts in automated finance system; allocates expenditures, encumbrances, receipts, and receivables based on reports and schedules; reviews and processes requisitions; confers with department for clarifications and specifications, and preferred supplies; confers with vendors to obtain product or service information such as price, availability, and delivery schedule.Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation.Ensures timely and accurate processing of all personnel actions in automated HR system to include, but not limited to, creating and submitting documents/ requests via respective institutional systems, in accordance with established University and Human Resource Services policies and procedures. Provides informational assistance to prospective and current employees regarding the university; collaborates closely with Human Resource Services regarding employee relations and compensation matters.Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.Maintains a high degree of confidentiality and ensures safety of all confidential and sensitive information privy to this position.
Acts as liaison between departments and internal or external customers and interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements.Proactively engages customers through reporting and personal responses; researches and evaluates all relevant information to handle inquiries and complaints; promptly responds and resolves customer inquiries and/or complaints.Manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.May oversee/direct work of support staff and/or Level I staff.Perform other duties as assigned.Posting Open Date
09/03/2019Posting Close Date at midnight on
09/10/2019Open Until Filled
NoSpecial Notes To ApplicantsNote 1: UTSA is a tobacco-free campus.Note 2: UTSA is an Equal Employment Opportunity/Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.Note 3: This is a security sensitive position. Employment is contingent upon a successful background check.Note 4: Applicants who are selected for interviews must be able to show proof that they are eligible and qualified to work in the United States by time of hire.Note 5: At the discretion of the hiring department, this position posting may be closed once a sufficient number of qualified applications has been received.
