Customer Support Associate

Customer Support Associate

15 Nov 2024
Texas, San antonio, 78201 San antonio USA

Customer Support Associate

21.00 per hour $21.00/hr | San Antonio, TX, USA | Hourly | Full Time Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities:

Ability to enter data accurately.

Maintains data entry requirements by following data program techniques and procedures.

Maintains customer confidence and protects operations by keeping information confidential.

Assist with projects and/other duties as warranted.

Perform standard processing tasks for each line of business supported

Perform standard processing tasks for other administrative operations areas as needed

Other duties assigned by Site Leader

Open mail under dual control

Log mail and any checks received

Research unidentified mail to send to proper location

Scanning

High level of customer interaction

Work independently

Qualifications:

Highschool diploma or GED required.

Excellent communication skills both written and verbal

Intermediate skill ability in Microsoft Excel

Accuracy & Attention to detail required

Able to lift 50lbs

Ability to meet daily quality & production metrics required

Job Details

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