Project Overview:The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. Fort Sam Houston is part of a Joint Base and C4/IT support is a key component affecting the readiness and sustainability of critical DoD and other tenant activities across the installation. In addition, NEC Joint Base San Antonio (JBSA) will be undergoing changes due to regionalization restructuring. The Army and the Network Enterprise Technology Command (NETCOM) are in the process of transforming the DoD Information Network – Army (DODIN-A). Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was Email. The NEC supports some Major Army Commands and some Direct Reporting Units (DRU) such as the Army Medical Command, Army South, Installation Command and its subordinate commands, and Medical Education & Training Campus. The overall strength of these organizations along with the other tenants on the installation surpass a population of twenty-five thousand three hundred fifty (25,350) Military, Civilian, Contractor, and Non-Appropriated Funds (NAF) personnel.Primary Responsibilities: Provide touch labor technical support for Joint Regional Security Stack (JRSS) /Joint Management System (JMS) network components Provide JRSS/JMS touch labor to configure and maintain enterprise network devices (i.e. layer 2 & 3 switches and routers); support and troubleshoot remote network services (VPN). Implement, maintain and perform periodic compliance validations checks in accordance with DISA STIG and NIST SP-800.53 Risk Management Framework security controls for network infrastructures and components; identify and remediate security vulnerabilities. Assist in the installation, maintenance, and usage of the organization's local area network. Assist in the establishment of network procedures regarding access methods and time, security validation checks, and documentation. Maintain network topology diagrams, network software and hardware inventories. Research software and hardware issues regarding the network and provide recommended solutions to the Government. Inform users when there are network problems. Monitor and tracks continuity with software licensing and maintenance agreements. Troubleshoot network problems. Work may require access to classified COMSEC information, loading of COMSEC key, and/or Controlled Cryptographic Items (CCI) at Government work locations only. Work may require hand receipting for COMSEC material from a supporting government KMI Operational Account Manager (KOAM) as long as they meet the guidelines in AR 380-40. Familiarity with AR 380-40, Chapter 6, Communication Security Incidents which identify reporting procedures for COMSEC incidents and be familiar with Appendix B, security classification guidelines.Required Skills & Qualifications: 3+ years’ experience supporting DoD Networks Knowledge and experience communicating networking concepts to technical and nontechnical personnel; ability to develop technical documents and produce system design documentation using Visio and Power Point. Experience working RMF Control families within eMass. Able to maintain eMass records as a component of duties.Desired Skills & Qualifications: Current experience on Army Networks (NIPR and SIPR)Education/Experience: Experience with Cisco Prime and network tools similar to Net Cool, InfoVista, Riverbed, Secure CRT, and Remedy. Experience with 802.1x network port security on a heterogeneous network; thorough understanding of network protocols and services (TCP, UDP, IP, STP, CDP, HSRP, DNS, DHCP, VTP, VPN, FTP, TFTP, IAS, VoIP, NAT and Dot1.x).Certifications (Required): CompTIA Security+ or IAT Level II baseline certification required. Full CE certification required. Cisco Certified Network Associate (CCNA) required within 90 days of hire.Benefits: Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) Plan, Training Programs, Accrued Paid Time Off (PTO) and Paid Holidays.Equal Opportunity Employer/Veterans/Disabled
