Tier 1, IT Help Desk Support

Tier 1, IT Help Desk Support

15 Oct 2024
Texas, San antonio, 78201 San antonio USA

Tier 1, IT Help Desk Support

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!Our Company Culture:Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants workto identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.Centre Employee Benefits:

Hybrid Work Options,Paid Time Off, and Paid Holidays

Medical, Dental, Vision, and 401(k) with employer match contributions

Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position SummaryThe primary role for this position would befocused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned.To be considered for this position, please complete the 3-5 minute behavior assessment:Centre Technologies Online Assessment (https://assessment.predictiveindex.com/FaT/e267d54e-7b55-4e31-81cf-a8297b557782?type=candidateba) Education/Experience/Certifications

2+ yearsexperiencein IT-related study or field.

Must possessbasicknowledge and experiencewith:

Windows7/8/10

Microsoft Office suite

Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)

Understanding of basic networkconcepts

Understanding of application, desktop, and server virtualization

Understanding of Desktop Deployment / Imaging

Bachelor’s Degreea plus

Desired Experience/Certifications

Certifications

CompTIA A+ Certification a plus

MDAA, MCSA

Windows Server 2008/ 2012/ 2016

Microsoft Office365Admin portal

Understanding of File Permissions (NTFS & Sharing)

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