Child Support Technician II - Must meet eligibility requirements for the state set-aside program (details below)

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Child Support Technician II - Must meet eligibility requirements for the state set-aside program (details below)

20 Oct 2024
Texas, Ustx 00000 Ustx USA
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Child Support Technician II - Must meet eligibility requirements for the state set-aside program (details below)

Vacancy expired!

Job Description

GENERAL DESCRIPTION

Performs moderately complex (journey-level) child support program technical assistance work. Work involves preparing legal and administrative documents and correspondence, opening cases in the child support master file system, responding to inquiries regarding case and payment status, and coordinating dockets and paternity testing. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED

  • Reviews child support cases to ensure completeness of information and documentation, and obtains missing information or documents from parents, court records, and other sources.
  • Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed.
  • Monitors computer databases to identify new or updated locate information.
  • Enters, retrieves, and updates child support case information in child support computer
  • systems.
  • Verifies location and employment information using all available sources.
  • Performs money-handling duties to process child support payments.
  • Researches court orders.
  • Coordinates, schedules, and monitors paternity tests; and processes and distributes test results.
  • Files pleadings with court clerks.
  • Responds to inquiries concerning child support cases, provides case status and payment information, and explains child support policies and procedures.
  • Initiates a trace on missing or returned warrants for child support payments.
  • Assists assistant attorneys general and child support officers in preparing cases for court and processing cases after court.
  • Assists in locating absent parents by using correspondence and telephone contact and researching electronic databases.
  • Assists in conducting seminars and interviewing custodial parents to gather additional information about absent parents.
  • Performs related work as assigned.

Qualifications

MUST have a qualifying disability to be considered for this position. Applicants who don't meet this requirement

ARE NOT eligible to work on this contract. For more information, see Additional Information below.

Experience in administrative support, legal secretary, or child support program work. Graduation from a high school or equivalent is preferred. Education and experience may be substituted for one another.

Knowledge of office practices and administrative procedures and of legal practices and terminology.

Skill in the use of computers and applicable software and systems.

Ability to provide professional customer service and to communicate effectively.

Additional Information

This is a

State Set Aside Contractwhich requires that employees have a qualifying disabling condition. Examples of disabilities could include: arthritis, asthma, orthopedic disorders, blindness or other visual impairments, lupus, cosmetic disfigurements, HIV/AIDS, Epilepsy, Hepatitis, lung disease, diabetes, head injuries, cancer, substance abuse, heart conditions, mental illnesses, intellectual disabilities, visual or hearing impairments, physical disabilities, and a variety of other disabilities. Must be able to provide documentation from a third party such as a doctor that you have a disability that affects your daily life.

This is a

TEMPORARYposition to start ASAP, through mid year 2021and could extend beyond that time, depending on the needs of the local Office of Attorney General. Employees will be employed by and paid by Heart of Texas Goodwill Industries Inc. This position is not hired by the state's office but rather, through Goodwill. Temporary position is through a state set-aside contract aimed at helping people with disabling conditions find employment.

Health insurance available if the job lasts more than 90 days.

$11.00/hr.

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Job Details

  • ID
    JC5088365
  • State
    Texas
  • City
    Ustx
  • Job type
    Part-time
  • Salary
    N/A
  • Hiring Company
    Heart of Texas Goodwill Industries
  • Date
    2020-10-20
  • Deadline
    2020-12-19
  • Category
    Et cetera
  • Print

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