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Customer Service Representative Part TimeSalt Lake City, UT$14/hourThis well-funded startup is challenging the status-quo of real estate by pairing renters with top-of the line, beautifully designed homes, great roommates, unique amenities and more flexible and convenient living solutions. On top of all of this, they work directly with homeowners who would like to diversify their income streams, but don’t have the time, energy or know-how to manage the small details and property management piece.We are looking for curious, adaptable, and enthusiastic Customer Service Representatives like you to complete our tight-knit, diverse, and growing team. If you’re looking for a home where you can grow your career, contribute to the culture, and creatively solve problems for our amazing customers, you belong on our team. We are interviewing now and can’t wait for you to apply!What you will do:
Primarily communicate with customers via email & phone to solve a variety of property management inquiries
Assist customers from their initial outreach through the final resolution
Triage resident issues, partnering with other teams to solve problems efficiently and creatively
Create positive and helpful experiences for customers and residents by living and applying our core values: Build Better, Focus on Impact, Community First, Feedback Obsessed, Move Fast, Be an Owner
Why you want to work here:
Unlimited time off and world-class healthcare, dental and vision insurance
Cool, casual, fast paced culture
Room for growth, and emphasis on employee development
Team dinners, happy hours, and fun events
Flexible schedules, competitive pay, equity options
More about you:
You are an excellent communicator – both written and verbally
You’re organized, detail oriented, comfortable with deadlines, and can adapt easily
You are relationship-focused, and eager to create world-class experiences for our customers and residents
You are analytical, full of grit, and love to solve problems
You are empathetic, confident, and charismatic
You are comfortable with computers; experience with data analysis and excel is a plus, though not required
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
