Job DescriptionJOB SUMMARY Provides customer service and office/program support. Serves as the initial contact for customers, both in person and over-the-phone, for Division related information. MINIMUM QUALIFICATIONS One (1) year of closely related experience directly related to these duties. Preference will be given to applicants with priorr experience working with vulnerable populations. Due to the nature of this position, the successful applicant must pass a required pre-employment background check. ESSENTIAL FUNCTIONS
Answers phone calls and greets visitors; relays calls and messages to appropriate person.
Performs customer service functions; provides assistance regarding department/division services and information. Maintains office coverage during all business hours.
Assists with scheduling meetings and functions including meeting preparation, correspondence, material distribution, client registration and client appointment reminders. Records meeting minutes.
Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures. Records transactions and issues receipts; forwards revenues and reconciles transactions according to policy and procedures.
Provides general office support to the Division.
Establishes and maintains accurate agency filing systems including purging and destroying/archiving confidential or obsolete documents according to policies and procedures.
Receives incoming deliveries and documents, providing an accurate date stamp prior to distribution to the appropriate division or person.
Provides detailed information to the public regarding Division procedures.
Accepts Division specific documents, assists customers in data gathering, and reviews late appeal criteria with customers.
Analyzes and maintains program reports, logs and lists. Types and proos documents and make appropriate corrections.
Supports office functions effectively utilizing computers and software.
Knowledge of:
Basic arithmetic calculations
Modern office practices and procedures
Skills and Abilities to:
Work with computer software related to job specific duties
Operate standard office equipment
Produce written documents, forms, and charts
Communicate effectively in English both verbally and in writing
Perform excellent customer service and work cooperatively within a team environment
Create and maintain records, files, and reports
Understand and follow broad objectives and instructions
Gather and condense relevant and useful information
Work with minimum supervision and act independently
Additional InformationWORKING CONDITIONS AND PHYSICAL REQUIREMENTS The ability to perform essential physical requirements such as lifting, walking, sitting, kneeling, or bending.IMPORTANT INFORMATION REGARDING THIS POSITION Location: Tenth East Senior Center 237 South 1000 East
Salt Lake City, Utah 84102Job LocationsUS-UT-SALT LAKE CITYRequisition ID2024-37047of Openings1Requisition Post Information : Posted Date4 hours ago(7/15/2024 5:01 PM)SLCO Department (Portal Searching)Aging & Adult ServicesLocation : LocationUS-UT-SALT LAKE CITYLocation : Address237 S 1000 ELocation : Postal Code84102Position Type (Portal Searching)Regular Part-Time (Merit)Requisition Post Information : Post End Date7/23/2024Grade010Posted Min$15.22/Hr.Posted Max$22.83/Hr. (Depending on Experience)