The Guest Activities Coordinator Adventure Programs is responsible for leading and developing outdoor experiences that connect guests to the natural beauty of Twin Farms. This role focuses on guiding hiking and biking excursions both on and off property, while ensuring a safe, engaging, and highly personalized guest experience.This position plays an integral role in shaping our outdoor programming and requires someone who is equally comfortable leading an activity, managing safety in dynamic environments, and delivering a level of service consistent with a luxury hospitality setting.Key ResponsibilitiesOutdoor Programming & Guest ExperienceLead guided hiking and biking experiences on and off property, tailored to guest ability and interestDesign and deliver seasonal outdoor programming that reflects the landscape and guest preferencesAct as a primary point of contact for guests, anticipating needs and personalizing each experienceCreate a welcoming, engaging environment that encourages guest participation and connectionSafety & OperationsServe as a Wilderness First Responder, ensuring guest safety across all activitiesAssess weather, terrain, and conditions to make sound decisions in real timePrepare and maintain all equipment and activity areas to the highest standardsRespond calmly and effectively to changing conditions, guest needs, or emergenciesCollaboration & SupportCoordinate closely with internal teams to execute daily guest itinerariesSupport broader guest services as needed, including arrivals, property tours, and special requestsContribute to the ongoing development and improvement of outdoor offerings
