Junior Software TrainerAlexandria, VA, USA Req #423Wednesday, November 27, 2024ASRC Federal Professional Services is currently seeking a Jr. Instructor / IT Trainer to join our team at the US Patent and Trademark Office/USPTO in Alexandria, VA. Candidates must live within commuting distance of Alexandria, VA. If you have experience teaching and would like to enter a new career or if you have worked on a help desk but trained users as a part of your responsibility, we would like to talk with you today. Trainers and Teachers are encouraged to apply! Requirements:
Four-year degree or an Associate's degree (preferred major in education, training or related field but not required); education requirement may be waived for four (4) years of relevant in education/training.
Two years of experience providing training, preferably in an adult learning setting.
Education requirement can be waived for six or more years of relevant training experience.
Must be able to work in a demanding production oriented position.
Must have strong communication skills.
Eligibility requirements for this position include successful completion of a well-developed training course on four major proprietary systems in order to meet internal certification requirements within 120 days of receiving their equipment.
Permanent Residency or US Citizenship is required for the federal government background investigation.
Responsibilities: Roles/Responsibilities:
Conducts user training courses with a primary focus on automation tool training and assistance.
Organizes training classes, and assists with scheduling, manages a library of digital materials, assists with scheduling and conducting virtual training via WebEx.
Facilitates training committee meetings.
Can provide training on major automation tools provided at the USPTO.
Training may be via formal or informal settings including classroom training, presentations, demonstrations, one-on-one assistance and providing hotline assistance.
Assists with modifications or customization of existing training materials.
For formal training sessions, ensures all training materials are available, ensures all equipment is functional prior to start of session.
May be asked to test new products from the user's viewpoint and provide input to help clarify training requirements.
Some advanced skills using MS-Access skills greatly preferred
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity /Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. Other details
Job FamilyTraining
Job Sub-FamilyTechnical Training
Pay TypeSalary
Travel RequiredNo
Telecommute %90
Alexandria, VA, USA
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