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About UsFreeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.SummaryThe Systems Analyst is responsible for supporting the SAP Team. Demonstrates depth and breadth of system analysis process, techniques, and methodologies. Contributes to application design by defining needs and recommending solutions that will maximize the value delivered by the system to stakeholders. Determines how the project impacts other initiatives or business areas. Ensures projects meet the strategic goals/initiatives of the organization. Influences, persuades, and leads other team members and stakeholders to achieve project goals and objectives.This position will support our IT team and is eligible to work a remote schedule.Essential Duties & Responsibilities
Researches, designs, creates, documents, implements, and maintains SAP.
Leads and facilitates interviews and cross-functional working sessions to elicit requirements with the Product Owner, Business Analyst, and other business stakeholders to elicit and clearly define requirements.
Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high level information into details, and distinguish user requests from underlying needs.
Converts business requirements into functional and software/technical requirements.
Captures non-functional and other system requirements (e.g., supported browsers, security, system performance expectations, etc.).
Produces deliverables as needed: (e.g., software requirements documents, use cases, use case diagrams, wireframes, workflow diagrams, process diagrams, and detailed user stories).
Provides significant input to system specifications and design.
Develops detailed knowledge/expertise in applications assigned. Analyzes system integration impacts and defines integration requirements.
Collaborates with developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
Attends demos and reviews completed sprint development for accuracy.
Reviews detailed requirements with project manager/technical lead to ensure adherence to scope and level of effort estimations.
Estimates requirements gathering level of effort, develops business analysis work plans, and ensures quality and timeliness of deliverables.
Coordinates with Quality Assurance (QA) and the development team to ensure requirements are understood.
Participates in and/or coordinates required testing/validation of system fixes, which may include creating the actual test cases or reviewing test cases created by QA.
Serves as the key IT counterpart to the Product Owner or Functional Business Analyst jointly responsible for understanding, prioritizing, & defining continuous improvement requests.
Performs problem determination and resolution as part of system production support.
Provides guidance and mentoring to less experienced team members.
Ensures issues are identified, tracked, reported on and resolved in a timely manner; escalates and retains ownership of all open/unresolved issues.
Performs other duties as assigned.
Education & Experience
Bachelor’s Degree from an accredited college or university. Computer Science or business related degrees preferred.
Five (5) to seven (7) years working as a systems analyst on SAP application development projects.
Experience with waterfall and agile software development methodologies.
Experience with supporting the Finance line of business.
Experience supporting both enhancement/support projects as well as new development projects
Must have strong PC skills and advanced working knowledge with Microsoft Office products, SharePoint and experience with requirements tracking software.
Travel RequirementsTravel up to 25%What We OfferFreeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.#Remote
