Job DescriptionInsight Global is seeking a Business Analyst to support an organization within CBP to assist with acquisition documentation, briefings, and other strategic communications. You will be developing case management applications, assisting system developers by answering questions and providing clarification on user stories developed from stakeholder requirements; advise developers on key system functions and capabilities.Additionally, you will provide strategic communications to consistently inform internal and external federal stakeholders. Communications will provide background information on the project's purpose and capabilities, implementation timeline, and system training materials for users.The support will require close coordination with CBP stakeholders to align messaging with leadership objectives and to ensure federal users receive accurate information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsMust Haves: 5+ YOE and a bachelor's Active CBP BI 1+ years in federal government or consulting Strong intangiblesthis is a client facing role. Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management. Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes. Proficient in disciplines, approaches, tools, and techniques relevant to process assessment, including Continuous Process Improvement, Six Sigma, process modeling, architecture analysis, , transaction flow analysis, internal controls and risk analysis, quality assurance, strategic planning, and organizational change managementSupports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts. Facilitates meetings to assist management in the development of clear statements of quantifiable goals, objectives, requirements, and metrics. Directs requirement collection and refinement efforts, to include interviews, surveys, working sessions and focus group studies. Ensures proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations. Experienced in developing realistic and practical implementation plans. . Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively. Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management. Provides support for the design and implementation of new or enhancements to business processes. nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
