OCM/ Business Process ConsultantCategory: Business Analysis (functional and technical)Main location: United States, Virginia, ArlingtonPosition ID: J0824-1199Employment Type: Full TimePosition Description:CGI Federal has an immediate need for a Senior Business Consultant who has a proven track-record of success implementing organizational change management strategies for large, complex financial system implementations. Founded in 1976, CGI is among the largest IT and business consulting services firms in the world, operating across 21 industries in 400 locations worldwide.As a member of CGI Federal’s Financial Management (FMG) program, you will work with some of the industry’s most experienced consultants to plan, mobilize, and deliver organizational change management (OCM), strategic communications, and end-user training in support of a multi-year contract for a large U.S. Federal client.In a highly collaborative team environment, your work will directly support senior government officials on Department-wide business transformation and modernization efforts for an organization of approximately 10,000 stakeholders and end-users.This is an exciting full-time opportunity to work in a fast-paced environment with a team of passionate technologists. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. As a solution builder, you will be working to support the client’s mission and goals of transforming their financial management program.This position is located in our Fairfax, VA office with work performed at client site in Arlington, VA; however, a hybrid working model is acceptable.Your future duties and responsibilities:The purpose of this role is to leverage the change management toolkit in assisting clients and their internal customers transition from a legacy Acquisition system to an updated, modern Acquisition system provided by CGI Federal. With a heavy emphasis on cross-functional collaboration, all Senior Consultants are expected to perform the primary duties and responsibilities listed below.Soft skills Manage Client Relationship(s). Work to become a trusted advisor to your client. Communicate Consistently. Ensure that your team, manager, and client are up-to-date on work products and roadblocks. Work Collaboratively. Actively contribute to the team and leverage the expertise of others to refine work products. Balance Priorities. Reliably evaluate requests and intended outcomes to balance the need for urgency (reaction) with the need for a calculated approach (response). Maintain Composure. Proactively manage ambiguity and changing requirements by focusing on client/customer needs and desired outcomes. Be Kind. Practice compassion and empathy with yourself, your team, and your client.Hard skills Think Strategically. Present structured solutions built on leading practices in change management (e.g., Prosci’s ADKAR model, Kotter’s 8-Step model, La Marsh, etc.) Transform Data to Intelligence. Analyze and interpret quantitative and qualitative data to create meaningful information for a wide range of stakeholders with different priorities. Convert Intelligence to Action. Effectively communicate specific action(s) and value proposition(s) for next steps based on analysis of quantitative and qualitative information. Create and present polished products. Create well-composed, well-scripted, refined work products using Microsoft PowerPoint and Word to effectively communicate an organized story.Metrics and Measurement Conduct thorough stakeholder analysis of system users in a highly matrixed organization. Document and compare current state business processRequired qualifications to be successful in this role:An interim Secret clearance is required to begin working onsite with our client, and a Secret clearance must be maintained throughout the project duration. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.Basic Qualifications: Bachelor’s degree in Business, HR, Psychology, or related field. Minimum 4 years of experience in the management consulting industry. Minimum 4 years of experience as a change management practitioner. Strong foundation of consulting skills: adaptability, assertiveness, client relationship management, cross-functional collaboration, goal-setting, task management, time management, public speaking, etc. Strong foundation of professional skills: communication (verbal and written), critical thinking, decision making, emotional intelligence, organization, problem-solving, teamwork, etc. Minimum 2 years of experience as a task lead for professional communication, strategic communication, and/or technical writing. Proven experience understanding a target audience and creating custom messaging. Proven experience editing documents across multiple formats and creating polished materials Minimum 2 years of experience as a task lead for professional training, instructional design, and/or workshop facilitation. Proven experience facilitating live (instructor-led) and pre-recorded (software-based) training. Proven experience using different learning principles and instructional design theories to develop training materials and job aids.Desired qualifications/non-essential skills required: Experience working on large-scale system implementations (e.g., financial systems, enterprise resource planning (ERP), Momentum Financials, etc.). Certified Change Management Practitioner™ (CCMP™) certification issued by the Association of Change Management Professionals® (ACMP). Prosci® Certified Change Practitioner certification issued by Prosci®. Certified Customer Experience Professional (CCXP) certification issues by the Customer Experience Professionals Association™ (CXPA).CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $55,600.00 - $130,500.00.At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.CGI’s benefits include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid maternity and parental leave Learning opportunities and tuition assistance Member assistance and wellness programsDue to the nature of this government contract, US Citizenship is required.#CGIFederalJob#LI-KK4Skills:
Business Process Consulting
Change Management
Management Consulting
Human Resources
What you can expect from us:Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team—one of the largest IT and business consulting services firms in the world.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
