Clinical Manager – High-Fidelity Wraparound (HFW)Company: Better Morning Behavioral Health Services
Location: Virginia
Job Type: Full-timeAbout Better Morning Behavioral Health ServicesBetter Morning Behavioral Health Services is committed to promoting quality behavioral health care for all. We provide community-based behavioral health services that support children, adolescents, adults, and families in achieving improved emotional well-being, stability, and independence.We are seeking an experienced and qualified Clinical Manager to oversee our Virginia High-Fidelity Wraparound (HFW) program. The ideal candidate will have strong clinical leadership skills, experience serving children and families with complex behavioral health needs, and knowledge of Virginia’s Intensive Care Coordination (ICC) and Children’s Services Act (CSA) requirements.Position SummaryThe Clinical Manager will provide clinical leadership, staff supervision, program oversight, and quality assurance for the High-Fidelity Wraparound program. This position is responsible for supporting fidelity to the Wraparound model, ensuring compliance with applicable Virginia requirements, and promoting coordinated, family-driven services for youth with complex behavioral health needs.The Clinical Manager will collaborate with youth, families, Intensive Care Coordinators, Community Services Boards (CSBs), schools, CSA/FAPT teams, and other community partners to improve service coordination and outcomes.Essential Job ResponsibilitiesProvide clinical supervision, consultation, and guidance to Intensive Care Coordinators and other assigned staff.Review case progress, service plans, crisis plans, assessments, and clinical documentation.Provide guidance regarding complex cases, risk management, crisis intervention, and continuity of care.Conduct regular supervision meetings, case consultations, and staff development activities.Ensure staff comply with professional ethics, confidentiality requirements, and agency policies.Oversee implementation of the High-Fidelity Wraparound model and its core principles.Ensure the Wraparound process follows its four phases: engagement and team preparation, initial plan development, plan implementation, and transition.Promote family-driven, strengths-based, individualized service planning.Ensure youth and families participate meaningfully in Child and Family Team meetings and service decisions.Monitor progress toward measurable goals and support timely adjustments to individualized plans.Coordinate required HFW training, coaching, and fidelity improvement activities.Oversee referrals, intake coordination, case assignments, caseload distribution, and service delivery.Monitor staff performance, documentation timeliness, productivity, and program outcomes.Participate in staff recruitment, onboarding, training, and performance evaluations as assigned.Identify operational challenges and implement corrective action plans when needed.Prepare program reports and communicate performance trends and service needs to agency leadership.Monitor compliance with applicable Virginia licensing regulations, CSA/ICC requirements, contractual obligations, and agency policies.Review records for accuracy, completeness, and consistency with services provided.Prepare for audits, record reviews, fidelity assessments, and external monitoring.Identify areas for improvement and implement quality assurance measures.Ensure appropriate documentation of clinical supervision, training, and program activities.Develop and maintain effective relationships with families, CSBs, schools, CSA/FAPT teams, and community service providers.Participate in multidisciplinary meetings and service-planning discussions.Promote coordinated, culturally responsive, and community-based care.Help address barriers to services and support continuity of care for youth and families. 
