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DescriptionAmazon Web Services is looking for a Technical Infrastructure Program Manager (TIPM) to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure - fiber networks, oversight of quality control systems, pre/post-inspections for design validation, driving vendor management, and stakeholder communication for delivery schedules and invoices forecasts.This opportunity is on the Fiber Deployment team that is within the Global Connectivity Infrastructure Development - GCID - organization, which is responsible for planning, developing, and acquiring the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.· Reports to the Long Haul Fiber Deployment Manager, and updates regularly with the Fiber Deployment Senior management through standardized reporting mechanisms· Serve as a key member of the GCID - Fiber Deployment team helping to drive overall Network Infrastructure strategy for Long-haul circuits· Subject matter expert in telecom network construction with experience of permitting, construction methodologies (trenching, drilling, etc), Fiber Characterization skills (OTDR, Polarization Mode and Chromatic Dispersion, Health and Safety, Quality standards and best practices for Outside Plant (OSP).· Vendor management to deliver on time, measure progress, and rate through quality key performance indicators.· Interface with key internal stakeholders (e.g. Networking, Data Center Engineering, Technical Project Managers, Data Center Management, Security, Backbone) to obtain their requirements and drive vendors to adhere to key business requirements.· Develop a quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.· Understand the technical fiber requirements of our engineering teams and ensure the completed project meets these requirements.· Understand the technical components for the hardware and network connectivity to deploy a Long Haul network with outside plant, Inline Amplifiers (ILA’s) and the power and security needs to light the network.·Determining the DC/AC power supply (N+1, N+2, N+), regional power cord specifications, grounding requirements· Manage and track approved network plans with internal customers and stakeholders such as technical business developers, equipment vendors or construction vendors until the infrastructure is in service.· Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.· Physically audit completed construction work, review fiber test results, inspect ILAs and hand-off completed delivery to internal customers· Advanced English skills required to run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles through crisp writing.Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects and delivering high quality fiber and ILA infrastructure to make ready turn-up for long-haul circuits. Technical skills of either fiber optic outside plant, process engineering, construction management, long-haul equipment, and quality control systems is required.Job expects travel up to 60% of the year for Project based inspections.A day in the lifeThis role oversees deployment of long-haul fiber infrastructure, and iterative procedural changes. This includes heavy travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required, with a strong emphasis on fiber characterization - OTDR, PMD, CMD, ILA hardware requirements and quality inspections.About the teamThe GCID Fiber Deployment team overseas the installation and quality of the AWS clouds' owned/leased conduit and fiber cable for terrestrial networks. Our mission is to deliver for our internal customers ahead of schedule, backed by a culture of deep technical acumen and can-do attitude. We are customer focused through our team approach to help each other deliver, incorporate radical evolution to simplify processes, and are attentive to detail to ensure a quality product.We are open to hiring candidates to work out of one of the following locations:Ashburn, VA, USA | Atlanta, GA, USA | Columbus, OH, USA | Dallas, TX, USA | Denver, CO, USABasic Qualifications
6+ years of technical infrastructure management experience with fiber optic networks.
Knowledge of best practices and emerging technologies, related to long-haul fiber infrastructure
3+ years of deploying long-haul fiber OSP infrastructure, ILA experience and fiber characterization.
Preferred Qualifications
Bachelor degree in project management, engineering or business administration preferred.
Fiber Characterization Certification
Having strong contacts in fiber, transport and infrastructure markets.
Has led multiple large network construction programs.
Understanding of OSP and ISP construction standards in multiple regions.
Understanding of long-haul optical transmission systems.
Understanding of GIS platforms.
Ability to speak multiple languages
International business experience.
PMP certification or equivalent experience.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,900/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
