Technical Support Analyst

Technical Support Analyst

14 Apr 2025
Virginia, Ashburn, 20146 Ashburn USA

Technical Support Analyst

Vacancy expired!

If you think you could support Visa as an Associate Systems Application Analyst, we want to hear from you – together, let’s make Visa a great place to work.What we expect of you, day to day.Support and advocate for Visa clients comprised of financial institutions and vendorsProperly escalate incidents promptly per support guidelines and proceduresProactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniquesInternal and External Bridge Stewardship in support of timely resolution of internal and client-facing issuesWork simultaneously and independently on multiple platformsAssess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidanceSupport scheduled changesAs we reimagine work, it’s important to find a balance between flexibility, collaboration and ensuring best-in-class availability for our Global Operations team. To that end, GO shift employees will have up to 3 flex shifts per month, pending scheduling and manager discretion.This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

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Job Details

  • ID
    JC53796236
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Visa
  • Date
    2025-04-14
  • Deadline
    2025-06-13
  • Category

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