Req ID: RQ188408Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphPublic Trust/Other Required: NoneJob Family: Systems AdministrationSkills:Asset Management,Incident Management,Systems DocumentationExperience:1 + years of related experienceUS Citizenship Required:YesJob Description:Key Responsibilities The person in this position will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions. This position will require up to 90% travel.System AdministrationManages the functionality and efficiency of a group of computers running on one or more operating systems
Helps maintain the integrity and security of servers and systems
Maintains system documentation
Interacts with users and evaluates vendor products
Coordinates hardware and software installation and provides backup recovery
Monitors policies and standards for allocation related to the use of computing resources
Participates in systems testing and document results
Provides advice and training to end-users
Maintains current knowledge of relevant technologies as assigned
Monitor IMS and reporting incidents with directives
Monitor AMs/DMs to determine possible impacts to operations of services
Monitor and clean-up orphaned tickets
Monitor and enforce compliance of Incident Management Policy
Maintain Incident Management policy
Work to improve situational awareness
Monitor and facilitate resolution of tickets older than 30 days
Monitor and facilitate tasks for the Problem Management team
Control, disseminate and monitor ticket queues
Draft Service Maintenance/Outage/Restoral Announcements
Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
Exercises independent judgement and decision making.
Participates in special projects as required
Property/Asset Management
Develops and implements system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments; supervises assigned staff.
Ensures timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
Ensures proper disposition of obsolete and excess assets.
Participates in the taking of physical inventories, and provides a quarterly inventory report.
Ensures that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained.
TestingThe ideal candidate will support software testing, QA, and CM activities. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. Develops software/systems testing procedures and conducts tests.
Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
Follow QA release checklist
Provide QA input to improve installation guides and general deployment documentation
Develop and update technical documentation such test reports
As needed, provide other QA related and Configuration Management (CM support)
WHAT YOU’LL NEED TO SUCCEED:
Security Clearance Level: TS/SCI w/ Poly
Location: On Customer Site
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
The likely salary range for this position is $66,602 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
