Description We are seeking a Tax Preparer to join our team in the CPA industry. The role is based in Chesapeake, Virginia, 23320, United States and offers a contract to permanent employment opportunity. As a Tax Preparer, you will be tasked with assisting customers with tax return preparations, addressing customer inquiries, and ensuring accurate data entry.Responsibilities: Assist clients with the e-filing of their tax returns. Respond to customer inquiries promptly and professionally. Manage customer interactions via phone or email, requesting additional information as needed. Ensure accurate data entry for all customer-related tasks. Monitor customer accounts and take necessary actions. Ensure all customer records are kept up-to-date and accurate. Deliver excellent customer service at all times. Not directly involved in filling out tax returns but assist in the process. Requirements Applicant must have a minimum of 1 year of experience in a relevant field. Proven skills in customer service are necessary. Proficiency in data entry is required. Experience in preparing tax returns is essential. An understanding of CPA firm operations would be beneficial. A keen eye for detail and high levels of accuracy are crucial. Strong organizational skills are needed to manage multiple tasks and deadlines. The ability to work in a high-pressure environment is vital. Strong written and verbal communication skills are a must. The candidate should have the ability to work independently and as part of a team. A commitment to continuous learning and growth is desired. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
