Req ID: RQ182960Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: NoneJob Family: Business Process AnalysisSkills:Agile Methodology,Business Process Improvements,Business RequirementsExperience:5 + years of related experienceJob Description:GDIT has an opportunity for a dynamic and talented candidate to join our team supporting the National Practitioner Data Bank (NPDB). The NPDB improves the quality of health care by encouraging State licensing boards, hospitals and other health care entities, and professional societies.GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. NPDB has a growing agile practice loosely using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the NPDB mission.The Business Analyst will execute the following responsibilities:
Elicit and capture business requirements in an Agile software development environment (including but not limited to consulting with product owners, customers, key stakeholders, and/or end users).
Document and manage acceptance criteria, business rules, requirement documents, risks, issues, and dependencies.
Work closely with Product Owners to prioritize user stories, perform user research, user centered design and usability testing throughout the software development lifecycle.
Utilize UI/UX and Human Centered Design (HCD) concepts to design and implement technical solutions that meets business needs.
Decompose Epics into detailed functional and nonfunctional requirements.
Participate in the development, testing and refinement of Project Backlog Stories (Requirements) with business and technology partners.
Facilitating the team in developing acceptance criteria for user stories and demonstrate product demos to the client.
Document standard operating procedures (SOP) and maintaining the release information radiator for the team.
Develop process flow, wireframes, high and low fidelity mockups, and dependency diagrams to show dependencies between user stories, visualize the flow of work, and identify bottlenecks and critical paths.
Support the testing team to ensure the system is aligned with the vision of the business teams.
Review and maintain documentation for distribution, including project and process documentation, instructional materials, user guides, training manuals, and online content in content authoring tools.
Support and conduct user interviews, group workshops, and surveys as required to develop detailed functional and technical requirements.
Conduct business process analysis, workflow analysis, and business process re-engineering.
Provide technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
Deliver technical briefings and hosting meetings to diverse audiences.
HOW YOU WILL MAKE AN IMPACT :
Lead, harmonize, and assist in analyzing and documenting client's business requirements and processes; communicate and develop these requirements to technical personnel by constructing basic conceptual business and process flows (e.g. Visio or Axure), including data dictionaries, configurations business rules business requirements documents, system requirements documents.
Lead, harmonize, and assist in planning and designing business processes; assist in formulating recommendations to improve and support business activities.
Helps coordinate and assist the creation of basic user acceptance test scenarios to be used in testing the business applications to verify that client requirements (e.g., use cases, etc.) are incorporated into the system design.
Work closely with the technical leads and developers to develop and modify systems requirements documentation to meet client needs and explore potential solutions.
Coordinate and sequence a myriad of detailed user stories and requirements to technical leads in support of sprint planning activities.
Execute demos and user acceptance testing assists in analyzing testing results in all phases.
Participate in technical reviews and inspections to verify 'intent of change' is carried through phases of project.
Support Product Owners in their management of requirements and product features.
Lead and assist with the management of requirements and collaboration sessions using tools (JIRA and Confluence).
Assist in the research and assessment of business goals, objectives, and needs to align information technology solutions with business initiatives.
Assist Product Owner to define and prioritize the team backlog of work so that solution effectively addresses business and program priorities.
REQUIRED QUALIFICATIONS
Bachelor’s Degree plus 5+ years of experience (or master’s degree plus 4+ years) in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing, and maintaining technical documentation, modeling business processes and system requirements, architecture, and data.
Experience with at least one enterprise software development project within the past three years.
Experience working in Agile software development environments, processes, and practices.
Experience assisting with testing, by writing acceptance criteria and confirming test cases result.
Experience with producing relevant and current requirements, sizing user stories correctly, and removing roadblocks prior to sprints starts.
Ability to handle a fast-paced Agile software development environment.
Experience using Agile tools such as JIRA, Confluence, etc.
Ability to develop & decompose Epics, Features, and User Stories.
Excellent communication skills and be effective at communicating with both technical and non-technical audiences.
Strong problem-solving capacity in a highly visible and mission critical environment.
Adaptable ability to perform independently and within a team.
Must be able to obtain and maintain a Public Trust clearance
Remote position with possibly quarterly travel to Rockville, MD
PREFERRED QUALIFICATIONS:
Understanding of database design, SQL Techniques, and perform database queries.
Experience in Adobe XD, Visio, Figma and usability testing tools.
Knowledge of user experience (UX) and Human centered design (HCD) processes and methodology.
Experience with Interaction Design, interaction modeling, and mental modeling.
Creating user scenarios, user flow, low fidelity, and high-fidelity wireframes.
Skills in wireframing and/or prototyping tools and methodologies.
Experience on UX strategy, user researcher, user interviews, surveys, and usability study. Builds personas, user journey map, empathy maps.
Experience on UX analysis to conduct competitive analysis, market assessments and heuristic evaluations.
Experience with confidential data (PII and/or PHI)
8-10+ years of related experience
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
The likely salary range for this position is $92,331 - $154,211. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
