Sundance is looking for a talented and enthusiastic Visual Manager in Fairfax, VA to join our team. Sundance is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Sundance is a brand that supports artistic endeavors and focuses on the creative process and originality. We are committed to providing world-class service while offering unique products that showcase artistic inspiration. Sundance has grown to be a unique lifestyle brand with a compelling assortment of products and retail stores located in several states.SummaryThe Visual Manager partners with the store management team in driving store sales by offering outstanding customer service, demonstrating persistent attention to detail on product presentation, and maintaining product in-stock position. Must effectively supervise all aspects of merchandise in the store, including in-stock position, tracking key item movement, and executing visual merchandising directive. Must be actively engaged in store operations, maintain a positive energetic work environment, and consistently demonstrate and uphold the Sundance culture with the utmost integrity.Duties & ResponsibilitiesCustomer Service/SalesManage all aspects of visual merchandise coordination between the store and the support office.Consistently exceed the expectations and requirements of both the internal and external customer.Listen to customers and use their feedback to improve service levels in the store.Achieve budget sales, payroll, and inventory goals.Analyze sales trends and develop plans and schedules to maximize profits and minimize costs.Execute merchandise standards and display guidelines and floor changes as directed.Resolve issues in a timely and cost-effective manner.Provide ongoing sales and product training for the staff to achieve sales goals.Store TeamsTrain staff in product knowledge training and encourage a store environment where turnover is kept to a minimum.Provide challenging goals and assignments to ensure all associates are performing to company expectations.Motivate and develop associates by providing frequent developmental discussions, product training, sales, and service techniques.Assist in writing and delivering store associate reviews.Standards of OperationsMaintain disciplines for visual standards and store cleanliness.Monitor inventory procedures and see that shrink goals are met.Consistently enforce all company policies and procedures.Perform opening and closing procedures.Keep open and responsive communication with Store Manager as well as the District Manager.
