Claims Specialist will assist asset management projects by supporting work order, repair and 3rd Party billing processes for incidents related to highway and bridge asset repairs and/or incident management. Duties include – but not limited to:Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies.Police report investigation for accidents in the project area.Coordinate with project office personnel and management to obtain accurate information, records and photos needed to complete work events and create invoices. Collaborate with project personnel to ensure police reports and work events are appropriately matched, and documentation is accurate to necessary repairs and incident management.Coordinate with corporate Third Party Claims Department to ensure information gathered is accurate and complete.Accurately and timely updating work event records for any contact, information gathered or actions taken on event and claim information.Create and run tracking reports as necessary to monitor and manage processes - including work events and repair tracking and follow-up for insurance carrier information.Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage.Provides general office support as needed and assistance to Project Manager.Other duties as assigned.
