SUMMARY: The Assistant Manager is responsible for all things that happen during the shift.  This includes cost controls, inventory control, cash control, and customer relations.   Shift: Full TimeSalary: $17.50 per hourRESPONSIBILITIES  (40%) Manage Store Operations and Drive Results  Comply with and manage any applicable local food safety requirements for certification of the team Inspect and correct store cleanliness and image issues Delegate regular or routine tasks (i.e. prepping food, cleaning/sanitation, stocking boxes, etc.) Prep the store at closing so it’s ready for opening Manage, communicate, and improve service times during a shift Complete inventory process correctly when needed Serve as manager-in-charge for opening and closing shifts with support from GM or AGM Assists with making schedules Perform quality checks on all orders to ensure product meets standard (20%) Build an Effective Team  Partner with your AGM and GM to create a positive environment in the store Support the onboarding process for candidates and new team members Answer basic questions about career paths at Domino’s Train staff on various team member tasks Recognize and correct behaviors that violate policy Set consistent expectations and hold others accountable to them  (20%) Provide Best in Class Customer Service  Build relationships with new and frequent customers Review and respond to customer feedback Understand menu items and describe the products to customers when needed  Monitor team performance from a customer’s point of view Coach the team on upselling orders Ensure the team remains in proper image throughout the duration of the shift Drive service results and address areas of opportunity  (10%) Maintain Food Safety and Team Member Safety Promote team member safety inside and outside of the store by consistently communicating the importance of safety Ensure team members are completing required training in a timely manner Execute correct procedures for safety and security incidents Promote delivery expert safety by assisting with call backs, ensure drivers use lock boxes, and following safe delivery protocols Take responsibility for watching, preventing and reacting to any shortages in the store  (10%) Operate and Troubleshoot Technology  Introduce or train on new technology with support from an AGM or GM Check, operate, and troubleshoot systems as directed by an AGM or GM Leverage recommended operations technology to complete and track routines
