DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction projects within operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects in electrical, fire, mechanical, and structural systems within Amazon’s data center fleet around the globe.We are seeking an energetic Senior Data Center Technical Program Manager (TPM) to support our data center retrofit project management team. You will be part of a highly creative, efficient team tasked with tackling the most fascinating challenges in designing, building, and operating Amazon data facilities. The Data Center TPM is responsible for driving process improvement efforts across the IAD (Northern Virginia) Region with reach across AMER. You will develop or enhance processes, systems, and mechanisms to streamline CPI’s project execution. You will use your technical acumen to identify and drive innovative solutions and deliver results for the customer. This role requires a quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. At Amazon, along with technical strength, we expect our Sr. TPMs to interact with internal and external customers, partners, and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!Key job responsibilitiesThe ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 7+ years of experience in project/program management of technical initiatives, as well as driving strategic process improvements. Experience in managing data center or mission critical infrastructure deployments is a plus. A Bachelor's Degree or additional technical experience is required. Candidates possessing a background in mechanical/electrical engineering, data center/mission critical infrastructure, and/or construction, who transitioned to a program management/process improvement discipline will have a distinct advantage.The candidate must be comfortable managing conceptual development efforts, remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project or initiative implementation issues, and remove barriers to project or initiative success. Being able to use data to identify, evaluate, and propose solutions while establishing trust with a variety of stakeholders, to eliminate non-value add activities or removing blockers for CPI is a must.The TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Other requirements include proficiency with MS Office, MS Project and MS SharePoint. Experience with Tableau, PowerBI, Procore, SQL, Smartsheet, and systems integration is a plus.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications
BA/BS/Master’s in Engineering, Project Management, or Construction Management
7+ years of technical project/program management experience
Prior experience managing end-to end execution of data center or comparable mission critical infrastructure projects
Experience managing technical programs and/or delivering process improvement initiatives across cross functional teams, building processes and reducing project management inefficiencies
Preferred Qualifications
Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of stakeholders
Proven track record for developing a vision, defining a strategy, and building programs and features solving complicated problems with elegant, simple solutions
Experience with Tableau, PowerBI, Procore, SQL, Smartsheet, and systems integration is a plus.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
